Help Center
Find practical answers for setting up experiences, running the booth, sharing displays, reviewing results, and managing the team workspace. For further support, email ops@thesnapbar.com.
New to Snapbar? Start here
Five short guides that take your first experience from a fresh dashboard to live at your event.
- Dashboard overview and your first experienceFind your way around the dashboard, open the draft experience set up for your event, and start another when you need one.
- Set up the experience micrositeUpdate the guest-facing booth microsite, branding, data capture, disclaimer, sponsor page, overlays, and success state.
- Configure delivery and sharingCustomize the result email guests receive, then style the recipient gallery and choose the share actions.
- Publish and test an experienceConfirm draft changes, live booth behavior, and recipient delivery before launch.
- Request Launch and go liveSend a finished draft to Snapbar when credits or final approval is needed before guests can enter.
Wondering what each experience does? Get to know our experience types
Browse by topic
Experiences
Setup guides for every experience type, plus lead capture and advanced changes.
Design and Customization
Brand the microsite, emails, and gallery, with asset specs and embed options.
Live Event Setup
Hardware, venue networks, kiosk mode, and testing before doors open.
Event Day Operations
Staffing, live troubleshooting, and printing while your event is running.
Displays
Galleries, slideshows, and Live Mosaic walls for screens at your event.
Results and Data
Submissions, leads, analytics, and cleaning up after the event.
Team and Billing
Team access, roles, credits, and where to send billing questions.
Still need help?
Our team reads every message. Include the experience name, your event date, and a screenshot if something looks wrong.
Email ops@thesnapbar.com